Work with customers or their representatives (designers, contractors etc.) in planning and product selection
Possess a professional, knowledgeable, positive and energetic attitude
Uses strong consultative sales skills and interpersonal skills (both oral and written), attention to detail, strong follow-up skills and motivation to hook the customer into using PBM for their job
Assist manager in marketing campaigns
Maintain accurate and organized files
Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers
Develop long-term relationships with industry customers (i.e. designers)
Read blueprints to ensure compatibility between product ordered and customer desire and needs
Use appropriate office technologies and computers to process and track orders and maintain excellent communication with all contacts
Assist with special projects such as special events and display changes
Maintain the Showroom as a professional place of business
Follow company policies and procedures
Other duties as assigned
Requirements
Delivers superior customer service
Effective listening, communication (verbal and written), and negotiating skills
Accuracy and attention to detail
Professional demeanor
Demonstrated understanding and application of effective selling strategies and techniques
Demonstrated success in growing sales or generating leads
Responsibilities
Able to multi-task
Manages time effectively and adapts quickly to changing priorities
Able to work independently with some direction
Creative
Superior organizational skills
Able to perform business math
Team player who works productively with wide range of people
Problem-solving and analytical ability
Able to handle difficult customers with diplomacy and tact
Technical expertise and knowledge of company products
Capable of following written instructions and documented procedures
Superior presentation/public speaking skills
Able to read engineering drawings and blueprints a plus
